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Privacy Policy

This privacy policy is applicable to this Site and not necessarily to other Rainford Solutions sites on the World Wide Web pages. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this privacy policy, please do not use this Site.

By accessing and using this Site, you hereby agree to the following terms of this privacy policy.

Non-personal information collected automatically.

Rainford Solutions is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

We do not store our customer's financial details from this webshop.

Personal information

In order to respond to your questions, fulfill your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, email address and telephone number. We may use this information to respond to your requests, or to contact you via mail, email or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your requests or manage interactive customer programs. You also hereby grant to Rainford Solutions the right to exchange any information provided by you between Rainford Solutions’s affiliates for the purposes mentioned before.

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring web sites.

Security

Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, “tamper” or “hacker-proof”, Rainford Solutions has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.

Accuracy of collected data

Rainford Solutions will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Rainford Solutions in connection with the operation of this Site.

Visitor identification

From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as “cookies”. By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

Minors

No information may be submitted to Rainford Solutions by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.

Rainford Solutions respects the privacy of every individual browser who visits www.shop.rainfordsolutions.com and or www.rainfordsolutions.com.   Any personal information that is submitted to us will only be used in the following ways.

Information provided by visitors

Information is collected and stored in order to help Rainford Solutions undertake requests for literature and other forms of information regarding products and services provided by Rainford or other organisations with a presence on this site.

Visits to this site and downloads from this site are tracked, but only for the purposes of assessing which parts of the site are of most interest to visitors. The data provided is then used to enhance our site and improve our knowledge so that we can match more closely the needs of our customers.

Information placed on your computer

When visitors look at our site, we may store some information on their computer (cookies and such like). The purpose of this information is to help us understand better the needs of customers and to tailor our business to meet those needs. This information can be blocked or erased, the F1 button, help screen or user manual will provide information on how this can be done.

Records

Information received or other submitted data will be retained by Rainford Solutions. These items will only be used by Rainford Solutions for the purpose of improving customer service. None of the information we receive will be sold onto third parties. However, our website contains hyperlinks to other sites; the Rainford Solutions is not responsible for the privacy policies of such sites.

Copyright Information

The contents of this website are copyright of Rainford Solutions (Reg No. 05061620). All rights reserved. No part of this site may be reproduced, transferred, transmitted, distributed or stored without prior written consent. Modifications or changes to any part of this site are prohibited.

Certain parts of this site including, but not exclusively, images, text and sound are also subject to a distinct and separate copyright held by their provider(s).

Trademarks

Unless otherwise indicated, any marks, logos, corporate logos, emblems or other symbols produced on this site are subject to the trademark rights of the authorised trademark holder, their subsidiaries or their licensees. Unauthorised use of any such trademark is strictly prohibited.

Website Disclaimer

All material contained in this website is only provided for the purpose of giving information about Rainford Solutions, its products and services. Any transaction in relation to the products and services offered by Rainford Solutions will be subject to contractual terms.

Rainford Solutions are not liable for any loss or damage suffered by visitors as a result of actions that are a consequence of relying on information viewed on this site.

Rainford Solutions strives to ensure that the information provided within this site is correct but it does not accept any liability for any omissions or errors.

The information on this site is updated at regular intervals. However, some items such as prices and other details may be subject to change. Browsers and visitors should check information is accurate with Rainford Solutions before acting upon it.

E-Mail Disclaimer

Rainford Solutions e-mail messages contain confidential information and are intended only for the individual named.  Please notify the sender immediately if you receive any e-mail by mistake and do not disseminate it further.

E-mail transactions cannot be guaranteed to be secure or error-free.  The sender therefore does not accept liability for any errors or omissions in the contents of messages that may arise as a result of e-mail transmission.

Any views or opinions presented are solely those of the author and do not necessarily represent those of Rainford Solutions.

"News articles published on our website are not necessarily the views of Rainford Solutions and are not responsible for any actions taken from use of this information. These news articles are excerpts from news agencies around the world who have freely distributed this content throughout the Internet. We will supply the source of this information upon application and consider deletion upon request."

Any dispute arising from the use or content of this website or any related websites shall be subject to the Laws of England and Wales.

Changes

We may change this privacy policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.

* We do not guarantee that this website will be compatible with all customers' computers.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.